Privacy policy

What we store

When you create an account we store your username, your email address, a scrambled (hashed) version of your password (we cannot read your password), when the account was created and when you last logged in. We also briefly store the IP address of login, sign-up and reset attempts so we can block abuse, and keep a log of requests on our server.

Why

To run your account across the website, the launcher and the game, to confirm your email, to let you reset your password, and to keep the service safe from abuse. We use your email only for those messages: confirming your account and resetting your password. We do not send newsletters and we do not sell or share your data for advertising.

Who else handles it

Our email provider, Resend, delivers the confirmation and reset emails and sees your email address for that purpose. Our servers are run by PsyberCore Digital.

Cookies

The website uses one cookie to keep you logged in (gh_web). It is needed for the account page and does not track you. We use no advertising or analytics cookies.

How long we keep it

Until you delete your account. You can delete it yourself at any time from your account page; that removes your login and email from our database. Backups are kept for up to 14 days and then replaced.

Your choices

You can change your password, change your email or delete your account from the account page. If you are in a region with data protection rights (such as the EU, UK or California) you may also ask us for a copy of your data or for it to be corrected or erased.

Children

GreenHold accounts are not meant for children under 13.

Changes

If this policy changes we will update the date above.